Requirements And Standards For Drive-Through Services.
A. In addition to other applicable provisions in this Code, all Drive-Through Services shall be governed by the provisions in this Article.
1. Site Plan Review.
a. Site Plan Review shall be required for all Drive-Through Services in conjunction with a Permitted Use or Use allowed by Special Use Permit in a Non-Residential District.
b.
Site Plan Review shall not be required for freestanding ATM Facilities. In applicable Districts, freestanding ATM Facilities shall be permitted under the provisions of Section
410.080, Procedures for Obtaining a Special Use Permit.
c. Site Plan Review applications for Drive-Through Services shall comply with all requirements and procedures set forth in this Chapter
425, Article
III. In addition, the Director may require the Applicant to submit, at Applicant's cost, a sealed traffic study, acceptable to the City, with the Site Plan Review application when the layout of the Property or proposed Drive-Through Services or the existing traffic on the Property is deemed to potentially have an adverse impact on traffic or parking conditions on the Property or adjacent Streets and accessways. The traffic study shall include the following:
(1) Average time required to serve a typical customer;
(2) Arrival rate of customers, including peak hours of demand; and
(3) Opinion as to likely impact Drive-Through Services will have on parking and traffic circulation congestion, both on-site and on adjacent Streets and accessways.
d. Any Lot that changes its Principal Use must submit, and receive approval of, a new Site Plan Review prior to operating new Drive-Through Services.
2. Design Standards. All Drive-Through Services shall adhere to the following design standards:
a. Each queuing lane shall be designed to prevent parking and traffic circulation congestion, both on-site and on adjacent Streets and accessways.
b. Queuing lanes shall have a minimum width of twelve (12) feet, unless otherwise waived by the Commission or Board based on the findings of a traffic study.
c. Queuing lanes that obstruct the pathway between the Off-Street Parking Areas and entries into the Building shall be designed with a pedestrian crossing that is delineated by raised or delineated pavement and signage.
d. No Drive-Through Services shall be located across the Street from or adjacent to a Lot in a Residential District or Lot with a Residential Use, unless the intervening Street is an Arterial or Collector Street.
e. The Commission or Board may require additional landscaping and/or Fencing be provided for Drive-Through Services when it is deemed necessary to provide a Buffer Area for adjacent uses.
f. Order/menu boards for Restaurants shall not exceed seven (7) feet in height or fifty (50) square feet in area. Order/menu boards in size, location, or number that is not permitted may be authorized under a Sign Plan, or when possible, in conjunction with or as part of Site Plan Review.
3. Queuing Space Requirements.
a. Each queuing space shall be a minimum of twenty-two (22) feet, unless otherwise waived by the Commission or Board based on the findings of a traffic study.
b. Queuing spaces for Drive-Through Services shall be provided as follows:
| Land Use |
Queuing Spaces* |
| Financial Institutions |
4 queuing spaces per service window or Automated Teller Machine |
| Restaurants, with pick-up window and separate order board and/or pay window |
5 queuing spaces, plus 3 queuing spaces from order board to pay window (if provided), plus 2 queuing spaces to pick-up window. If no separate pay window is provided, a total of 10 queuing spaces shall be provided. |
| Restaurants, with pick-up window only |
5 queuing spaces |
| General Retail Use and Personal and Business Service Shops |
3 queuing spaces per service window |
| ATM Facilities (Freestanding) |
3 queuing spaces |
| Automotive Washing Facility (Self-Service) |
Line-up area for each wash stall sufficient to accommodate 4 cars. |
| Automotive Washing Facility (Not Self-Service) |
Reservoir (line-up) parking equal to 5 times the capacity of the car wash bay. |
| Other Uses |
If the Land Use is not provided above, the Commission or Board shall determine the required queuing spaces based on the traffic report submitted with the Site Plan Review application and/or analysis of an existing comparable facility within or in near proximity of the City. |
| Exceptions |
The Commission or Board may reduce or increase required queuing spaces for a Land Use provided above based on the traffic study submitted with the Site Plan Review application and/or analysis of an existing comparable facility within or in near proximity of the City. |